Terms of service

Last updated 26 August 2026

These terms govern your use of Opangle. By creating a workspace you agree to them. They are written to be read, not to be impressive.

What we provide

Opangle is software for tracking job applications and onboarding new hires. It includes AI features that read CVs, summarise them, and score applications against criteria you set.

We are a software provider, not a recruitment agency, an employer of record, or a provider of legal advice. Hiring decisions and their consequences are yours.

What the AI does and does not do

AI output in Opangle is advisory. Scores, summaries, rankings and drafts are produced to inform a person, never to replace one, and no configuration of the product rejects, filters or excludes a candidate automatically.

You agree not to treat AI output as the sole basis for a decision that materially affects someone. This is not only our preference: automating adverse employment decisions would breach the terms of the AI provider we depend on, and would put you on the wrong side of GDPR Article 22 and several US state laws.

AI output can be wrong. It may misread a CV, miss relevant experience, or draw an unhelpful comparison. Review it.

Your obligations

Use Opangle lawfully, including employment and data-protection law where you hire.
Have a lawful basis for the candidate data you put into it, and tell candidates how it is used. Our careers pages and application forms disclose AI use automatically, and that disclosure cannot be switched off.
Keep your account credentials secure, and remove people who leave.
Do not use it to discriminate, or to make automated decisions about people.
Do not attempt to extract other customers' data, or to reverse-engineer the service.

Data

Your data is yours. We process it to provide the service and for no other purpose. We do not sell it, and we do not train models on it. How we handle it is set out in the privacy policy, which forms part of these terms.

You can export your data at any time. If you close your workspace we delete it within 30 days, except where we are required to keep something longer.

Payment

Paid plans are billed monthly or annually in advance through Polar, our merchant of record. Prices are in US dollars and exclude tax unless stated; Polar handles tax where it applies.

Plans include a stated number of candidates. Going over does not stop anything working, and no application is ever turned away because of a plan limit — we will get in touch about the right plan instead.

You can cancel at any time and keep access to the end of the period you paid for. We do not refund part-periods, except where the law requires it or where we have got something badly wrong.

A payment problem never blocks hiring. If a card fails we will restrict administrative features and talk to you. We will not hide your candidates or stop applications arriving.

Availability

We aim for Opangle to be available continuously, but we do not promise it. We will give notice of planned maintenance where we can.

If the AI provider is unavailable, the rest of Opangle keeps working — candidates still apply, records are still readable, and scoring resumes afterwards. That is deliberate.

Liability

To the extent the law allows, our total liability for any claim relating to Opangle is limited to what you paid us in the twelve months before the claim.

We are not liable for indirect or consequential loss, lost profits, or the outcome of a hiring decision you made. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.